1. User-Initiated Contest Cancellation

Before Contest Start: If you wish to cancel your participation in a contest before it begins, you can do so within the designated timeframe provided on the contest details page. Upon successful cancellation, any entry fees paid will be credited to your account balance.

After Contest Start: Once a contest has started, cancellations are not allowed. Entry fees become non-refundable since outcomes depend on real-world player performances.

2. Contest Cancellation by Fantazuvixon

Low Participant Count: If a contest fails to meet the minimum number of participants, Fantazuvixon reserves the right to cancel it. In such cases, all entry fees will be refunded in full to the participants.

Technical Issues: In the event of unexpected technical problems, server errors, or other disruptions affecting the fairness of a contest, Fantazuvixon may cancel it. Affected participants will be notified, and entry fees will be reimbursed.

Rule Violations: If a contest is canceled due to participants breaching our Fair Play Policy or other rules, refunds will not be issued to those involved in violations.

3. Refund Policy

Eligible Refunds: Refunds may be issued in the following situations:

• Cancellations initiated by Fantazuvixon.
• User cancellations made before the contest begins.
• Errors related to billing or payment processing.

Refund Method: Approved refunds will be credited to your Fantazuvixon account balance. You can use these funds for future contests or request a withdrawal following our withdrawal guidelines.

Non-Refundable Situations: Refunds will not be provided for:

• Disqualifications due to rule violations.
• Losses incurred during gameplay based on player performance.
• Requests submitted after a contest has started or concluded.

4. Account Balance Withdrawals

Making a Withdrawal Request: Users may request to withdraw their account balance at any time, provided they meet the minimum withdrawal amount. Withdrawals will be processed to the payment method linked to the user’s account.

Processing Times: Withdrawal requests are typically completed within 3-5 business days, but processing times may vary depending on your payment provider.

Withdrawal Fees: Fantazuvixon may charge a nominal fee for processing withdrawals. Applicable fees will be displayed during the withdrawal process.

5. Requesting a Refund or Cancellation

How to Reach Us: To request a refund or cancel a contest entry, contact our support team at [email protected]. Be sure to provide your account details, the contest information, and the reason for your request.

Review Process: Our team will review your request and respond within 24-48 hours. Additional information may be required to process your request efficiently.

6. Policy Updates

Fantazuvixon reserves the right to update or modify this policy at any time. Changes will be published on this page, and it is your responsibility to review the policy periodically. Continued use of our platform signifies acceptance of the updated terms.

7. Contact Us

If you have questions or need assistance regarding this policy, please email us at [email protected].